Support

How can we help?

Kinetic Intent is a small, independent studio. Every email is read and answered by the person who wrote the software, usually within one working day.

Getting started

Your first project, from template to export.

License keys

Activating, moving to a new computer, lost keys.

Contact

Bugs, questions, feature requests.
Getting started

Your first project

Pattern Carver

  1. Set your machine and controller under Machine setup.
  2. Open an example or set the stock size.
  3. Add a fractal fill and choose your bit.
  4. Check the 3D and toolpath views.
  5. Export G-code and run it as an air cut first.

CNC Wiring Designer

  1. Start from a template or a blank plan.
  2. Add motors, drivers, spindle and controls.
  3. Clear the plan's checks, then press Auto-Wire.
  4. Arrange the panel and measure any "Unverified" parts.
  5. Export the wiring package and drawings.

Workspace Layout

  1. Set the room size and add doors and windows.
  2. Add items from the Catalog (press I).
  3. Place them with Move, Rotate and Scale, or type dimensions.
  4. Work through the Layout checks.
  5. Save the file (Ctrl+S) and print the drawing set (Ctrl+P).
License keys & FAQ

Common questions

Where do I enter my key?

Click "Unlicensed · Enter key" in the app's title bar (or go to Help › Enter License) and paste the whole key. In Workspace Layout the title bar button says "Enter license". It's checked offline.

I changed computers or cleared my browser

The key is stored in your browser. Paste it again on the new computer or browser. You can use a license on up to three of your own computers.

I lost my key

Search your email for "Kinetic Intent license", or write to us with your order number and we'll resend it.

Where are my projects saved?

In project files on your computer that you save and open, just like a document. Nothing is uploaded. Keep backups of important projects.

Which browsers are supported?

Chrome and Edge are recommended and are what the apps are tested in. Firefox and Safari should work but are less tested, so please report anything odd. The 3D views need hardware acceleration turned on.

Contact

Send a message

Terms of use

License, safety notice, no warranty and limits of liability.

Privacy

Your designs stay on your computer. What the site and checkout collect.

Refund policy

14 days, any reason.